Policies · Shipping & Delivery

Shipping & Delivery Policy

How orders of live birds, feed, cages and accessories reach you across Bangladesh, from checkout to your door.

Delivery across Bangladesh Cash on Delivery Careful live bird handling Live Arrival Guarantee
At a Glance

Delivery in Brief

Bird Bazar delivers across Bangladesh. Because our vendors sell both live birds and physical goods such as feed, cages, and accessories, delivery works a little differently depending on what you order.

Bangladesh only

Shipping options and fees for your delivery zone are shown at checkout.

1–3 days in Dhaka

Typically 1–3 business days in Dhaka and 3–7 for other districts.

Live birds, handled with care

Secure, breathable containers, with travel time kept to a minimum.

Cash on Delivery

Available for most orders, in addition to bank transfer.

How Delivery Works

From the Vendor to Your Door

  • Each vendor manages the delivery of their own products, through their own courier or a third-party courier service.
  • Orders with items from more than one vendor may arrive separately.
  • For live birds, you will typically be contacted to confirm the delivery time.
  • Inspect your bird in front of the courier before accepting the delivery.
Step by Step

What Happens After You Order

1

Check out

See shipping options, costs and timelines before you place your order.

2

Vendor ships

Your vendor arranges delivery through their own courier or a third-party service.

3

Confirm the time

For live birds, you are typically contacted to agree a delivery time.

4

Inspect & accept

Check your bird in front of the courier before accepting it.

The Full Policy

Shipping & Delivery Details

Section 1

Delivery areas

We currently ship to addresses within Bangladesh only. During checkout, you will see the shipping options and any fees available for your delivery zone.

Section 2

Who delivers your order

Bird Bazar is a multivendor marketplace, so each vendor manages the delivery of their own products, either through their own courier arrangements or a third-party courier service. If your order includes items from more than one vendor, they may arrive separately.

Section 3

Delivery of live birds

Live birds require special handling. Vendors pack birds in secure, breathable, and appropriately sized containers for transport, and aim to minimise travel time. You will typically be contacted to confirm the delivery time so that you are available to receive the bird in person.

When your bird arrives, inspect it immediately in front of the courier before accepting the delivery. See our Refund, Returns & Live Arrival Guarantee policy for what to do if there is a problem.

Section 4

Delivery timelines

1–3 business daysWithin Dhaka
3–7 business daysOther districts

Typical delivery takes 1 to 3 business days within Dhaka, and 3 to 7 business days for other districts, depending on the vendor's location and courier availability. Live birds may be prioritised for faster delivery where possible to reduce travel stress. Exact timelines are shown at checkout and may vary by vendor.

Section 5

Shipping costs

Shipping costs are calculated per vendor and shown at checkout before you place your order. Some vendors may offer free shipping on qualifying orders.

Section 6

Payment on delivery

Cash on Delivery is available for most orders, in addition to bank transfer. You can choose your preferred payment method at checkout.

Section 7

Questions about your delivery

For questions about a specific order, please contact the vendor directly through your Bird Bazar account, or reach out via our Contact Us page and we will help.

Questions About Your Delivery?

Contact your vendor through your Bird Bazar account, or get in touch with us and we will help.

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